Making the decision to move a loved one into a residential home is one of the hardest emotional journeys a family can take. It is normal to feel a mix of relief that they will be safe, and guilt that you can no longer manage their needs alone.
At Sai Care Homes in Kent, we want to lift that weight off your shoulders. We do not view admission as you "handing over" your loved one; rather, we see it as the beginning of a partnership. You remain the expert on their history and personality; we simply provide the professional, 24-hour environment they need to thrive.
We know that fears regarding care homes are often fuelled by stories in the news. Our antidote to that fear is total transparency. Our homes are communities where families belong.
Visit With Freedom: You are welcome to visit your loved one without restriction. We want you to maintain that vital connection.
Stay Connected: Whether you live locally or further afield, we keep you close. Through regular newsletters and social media updates, you will always be in the loop regarding social activities, health updates, and daily life in our care centres.
We cannot offer true person-centred care without you. From day one, we establish a two-way dialogue. We need your insights - their favourite music, their morning routines, their life history - to create a care plan that respects who they are, not just what they need medically.
We also understand that the logistics of care can be overwhelming. Whether it is navigating funding paperwork or understanding medical assessments, our experienced team is here to guide you through the bureaucracy so you can focus on being a family again.
We pride ourselves on being approachable. Our managers in Folkestone and Whitfield operate an open-door policy. We actively encourage constructive feedback because it helps us shape a home that feels safe, happy, and secure for everyone.
At Sai Care Homes, you aren't just a visitor; you are part of the family.
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