Planet, people, purpose.

Environmental responsibility

We're making sustainability a practical part of everyday operations - from the living room to the boardroom.

• Energy smarter, not harder - we've switched to LED lighting, upgraded heating and cooling systems, and are phasing in energy-efficient appliances across all locations.
• Green power - we source electricity from renewable tariffs, are assessing solar viability, and are exploring battery storage to ensure power stability.
• Water where it counts - we're cutting unnecessary water use without compromising care or comfort, by implementing leak detection systems and upgrading our taps to low-flow variants.
• Wasting less & recycling more - our homes meet new recycling laws, and we ensure waste is reduced by controlling stock carefully. Our homes carefully plan how much food is made, to reduce what gets thrown away.

Social responsibility

A truly sustainable business supports the people it serves and employs - not just now, but for the long haul.

• People-first care - every decision we make starts with the individuals we care for.
• Investing in our teams - ongoing training, career growth, and wellbeing support help our staff stay engaged, motivated and supported.
• Everyone belongs - we champion inclusivity and equality through policy, practice and culture - making sure everyone feels seen, heard and respected.
• Connected to our communities - from family events to local partnerships and student placements, we keep our doors open to the people around us.

Governance that makes an impact

Sustainability doesn’t succeed on goodwill alone — it takes structure, systems, and a commitment to doing things properly.

• Accountability at every level - our homes report regularly to leadership to track progress and stay aligned.
• No corners cut - we meet all required care & environmental regulations, and use audits to drive improvement across the board.
• Open and transparent - we keep residents, families and staff in the loop, through regular updates.

What's next?

We're not just maintaining - we're moving forward. In the year ahead, we're focusing on:

• Expanding our use of green energy
• Supporting mental health and wellbeing for staff and residents
• Introducing digital tools that make life easier & care smarter
• Strengthening our approach to ethical sourcing & procurement

We believe sustainability is something we build together. So whether you live, work, or partner with us — your actions, ideas, and feedback help shape what comes next.